Frequently asked questions
Do I need a TLS/SSL certificate?
Yes. You need to contact your hosting provider to enable a TLS/SSL certificate before adding HAQM Pay to your site.
What are the fees for HAQM Pay?
For pricing details, see HAQM Pay Fees.
Where can I find information about payments that are processed by HAQM Pay?
You can confirm payments that you have captured in your account balance in Seller Central. Be sure to select the HAQM Pay (Production View) from the Marketplace Switcher drop-down box at the top of the screen.
Your account balance is shown on the right. You can get more details, including the summary of payments that will be settled to your account, by clicking Reports > Payments under Statement View.
Additional information such as the buyer's name, order ID, and payment status is available by selecting Orders > Manage Transactions in your Seller Central account.
Is there a way to see detailed HAQM request logs?
To see more detail in the HAQM request logs you can edit the HAQM Pay config file and set a debug switch. After the switch is set, detailed HAQM requests and replies will be written to a "var/log" folder.
To enable the debug switch:- Locate modules/HAQM_Payments_Advanced/config.php.
- Open the file in an editor, such as Notepad++.
- Add the following line of code anywhere in the file:
define('AMAZON_PA_DEBUG', 1);