Innovative Merchant Payment Services for Small to Medium Businesses
HAQM Pay provides your business with an online payment processing service that allows HAQM customers to buy on your site using their HAQM account.
option can help increase conversions and lower cart abandonment1.
ecommerce and checkout optimization innovation to help fuel growth.
What is HAQM Pay?
HAQM Pay enables you to offer HAQM customers an easy, secure, and fast way to check out on your site using the shipping and payment information stored in their HAQM account. Beyond the button, HAQM Pay is the place where shoppers manage their payment methods on HAQM.com.
Which commerce/shopping cart providers integrate with HAQM Pay?
HAQM Pay supports a Global Partner Program which includes many of the top solution providers, consulting agencies, and professional developers who work with brands to build and grow their commerce businesses. Click here for an overview of our Global Partner Program members.
How do I get started with HAQM Pay?
To enable HAQM Pay on your site, start by clicking the Business Registration button at the top of the page, and then fill in the required fields. For an overview of what to expect from the registration process, watch this short video.
I am already a seller on HAQM, what do I need to do to add HAQM Pay to my ecommerce site?
Great! All you have to do is click the Business Registration button at the top of the page, and then use your existing Seller Central account email and password when prompted. For an overview of what to expect from the registration process, watch this short video.
What is the disbursement time?
We process disbursements daily. It will take between 3-5 business days for the payment to be completed and appear in your bank account. A reserve might be applied according to our reserve policy.
Does HAQM Pay have customer fraud checks in place?
To help reduce bad debt and lower your costs, HAQM Pay employs the fraud technology that backs HAQM.com, including fraud detection capabilities, charge-back controls, and risk management processes at no extra cost. For more information, see the HAQM Pay A-to-z Guarantee Policy for Merchants.
I see HAQM Pay also appearing in the Your Payments section of my personal HAQM account. Is this connected to the checkout button I offer HAQM customers on my business website?
Yes. As an HAQM account holder, you can check out on sites other than HAQM.com using the payment information stored in your HAQM account. The place where you manage those payment methods in your HAQM account is also HAQM Pay. As a merchant, HAQM Pay is the way to offer HAQM shoppers a fast and familiar way to check out on your site.
Can shoppers use HAQM.com Gift Cards when they check out with HAQM Pay on my site?
Today HAQM.com Gift Cards cannot be used as a payment method to place an order using HAQM Pay. HAQM.com Gift Cards can only be used to purchase eligible goods and services on HAQM.com and certain related sites as provided in the HAQM.com Gift Card Terms and Conditions.
My company already uses HAQM Pay on our website. Do I need to become a seller on the HAQM market place?
No you do not need to sell on HAQM.com to continue offering HAQM Pay on your site. Your existing contract and agreements remain the same.
Do you support all types of businesses and merchandise?
HAQM and HAQM Pay have a number of policies in place to protect both our merchants and shoppers. Click here to view our Acceptable Use Policy.
What’s the fee to use HAQM Pay?
HAQM Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee and an authorization fee, plus tax where applicable. These fees are only charged once the purchase is successfully authorized and processed. Click here to learn more.
My customer support center is receiving calls about HAQM Pay appearing in the wallet on HAQM.com.
First confirm that the inquiry is about payments on a third party merchant website that offers HAQM Pay, and not a question related to purchasing on HAQM.com. Once confirmed, please direct these buyers to HAQM Buyer Support: http://pay.haqm.com/contact
Is there a check list of what I need to complete the registration process to use HAQM Pay on my website?
Yes. You should have the following ready to start the registration: 1) Credit card issued by US based bank, 2) Checking account & routing number issued by US based bank, 3) business tax payer ID, EIN or Social Security number, 4) U.S. based phone number and 5) US business address.
Will my credit card be charged?
The credit card on file is charged only if your refunds and claims exceed your daily transactions which results in a negative balance.
How quickly can the HAQM Pay button appear on my website after the registration?
Based on different services that you may be using and your technical set up, the integration can take as little as 15 minutes. Please check the Integration Guide for the set up relevant for you.
Does my business qualify for HAQM Pay?
For business entities authorized to do business and having a physical presence in the United States, registration for HAQM Pay requires a US based phone number, credit card issued by a US based bank, checking account with a US based bank and your business taxpayer ID, EIN, or personal social security number. For non-US businesses, visit the HAQM Pay help page and select your country or region’s flag on the top right.