HOW AMAZON PAY WORKS
With online payment services, support, and a checkout experience recognized by hundreds of millions of HAQM shoppers around the globe, HAQM Pay offers businesses so much more than meets the eye.
SOLUTIONS

How HAQM Pay works for your business and customers

Web
HAQM Pay works seamlessly with your site, offering easy integration and support as needed. It’s also where HAQM customers manage their payments on HAQM.com
HAQM Pay is optimized for mobile, so shoppers can check out right from their device.
Offer shoppers the trust and convenience of HAQM in just a few clicks. No hidden fees and upfront costs.
TRANSACTION TYPES
One solution, many business models
Merchants can enable different ways for customers to pay, creating an environment that works for buyers and your needs. You can select one or more options for your checkout experience with HAQM Pay:

Immediate charge

Immediately charge the customer after they have placed their order
Ex: Purchase of item that is shipped on the same day; the delivery of a digital good that can be downloaded

Deferred payments

Capture payment from the customer when a specific milestone is met
Ex: Pre-order, backorder, or order online and pick up in store

Split payment

Spread the total payment amount for the order across multiple individual payments
Ex: Built-to-order items requiring a partial payment upfront; an order to be sent in multiple shipments

Recurring payments

Handle repeating payments with the flexibility to charge a fixed or variable amount as often as needed by your business
Ex: Monthly membership, subscription with variable amounts or varied frequency; pay per use

One-off purchase with subscription

Initiate a one-time payment along with a subscription
Ex: Sell a product with a subscription for re-fills

Refund

Issue full or partial refunds against previously captured funds
Ex: Voided transaction; return of goods/services; partial order fulfilment

FEATURED CONTENT
MORE QUESTIONS ANSWERED
HAQM Pay for businesses explained

What is HAQM Pay?

HAQM Pay enables you to offer HAQM customers an easy, secure, and fast way to check out on your site using the shipping and payment information stored in their HAQM account. Beyond the button, HAQM Pay is the place where shoppers manage their payment methods on HAQM.com.

Which commerce/shopping cart providers integrate with HAQM Pay?

HAQM Pay supports a Global Partner Program which includes many of the top solution providers, consulting agencies, and professional developers who work with brands to build and grow their commerce businesses. Click here for an overview of our Global Partner Program members.

How do I get started with HAQM Pay?

To enable HAQM Pay on your site, start by clicking the Business Registration button at the top of the page, and then fill in the required fields. For an overview of what to expect from the registration process, watch this short video.

I am already a seller on HAQM, what do I need to do to add HAQM Pay to my ecommerce site?

Great! All you have to do is click the Business Registration button at the top of the page, and then use your existing Seller Central account email and password when prompted. For an overview of what to expect from the registration process, watch this short video.

What is the disbursement time?

We process disbursements daily. It will take between 3-5 business days for the payment to be completed and appear in your bank account. A reserve might be applied according to our reserve policy.

Does HAQM Pay have customer fraud checks in place?

To help reduce bad debt and lower your costs, HAQM Pay employs the fraud technology that backs HAQM.com, including fraud detection capabilities, charge-back controls, and risk management processes at no extra cost. For more information, see the HAQM Pay A-to-z Guarantee Policy for Merchants.

I see HAQM Pay also appearing in the Your Payments section of my personal HAQM account. Is this connected to the checkout button I offer HAQM customers on my business website?

Yes. As an HAQM account holder, you can check out on sites other than HAQM.com using the payment information stored in your HAQM account. The place where you manage those payment methods in your HAQM account is also HAQM Pay. As a merchant, HAQM Pay is the way to offer HAQM shoppers a fast and familiar way to check out on your site.

Can shoppers use HAQM.com Gift Cards when they check out with HAQM Pay on my site?

Today HAQM.com Gift Cards cannot be used as a payment method to place an order using HAQM Pay. HAQM.com Gift Cards can only be used to purchase eligible goods and services on HAQM.com and certain related sites as provided in the HAQM.com Gift Card Terms and Conditions.

My company already uses HAQM Pay on our website. Do I need to become a seller on the HAQM market place?

No you do not need to sell on HAQM.com to continue offering HAQM Pay on your site. Your existing contract and agreements remain the same.

Do you support all types of businesses and merchandise?

HAQM and HAQM Pay have a number of policies in place to protect both our merchants and shoppers. Click here to view our Acceptable Use Policy.

What’s the fee to use HAQM Pay?

HAQM Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee and an authorization fee, plus tax where applicable. These fees are only charged once the purchase is successfully authorized and processed. Click here to learn more.

My customer support center is receiving calls about HAQM Pay appearing in the wallet on HAQM.com.

First confirm that the inquiry is about payments on a third party merchant website that offers HAQM Pay, and not a question related to purchasing on HAQM.com. Once confirmed, please direct these buyers to HAQM Buyer Support: http://pay.haqm.com/contact

Is there a check list of what I need to complete the registration process to use HAQM Pay on my website?

Yes. You should have the following ready to start the registration: 1) Credit card issued by US based bank, 2) Checking account & routing number issued by US based bank, 3) business tax payer ID, EIN or Social Security number, 4) U.S. based phone number and 5) US business address.

Will my credit card be charged?

The credit card on file is charged only if your refunds and claims exceed your daily transactions which results in a negative balance.

How quickly can the HAQM Pay button appear on my website after the registration?

Based on different services that you may be using and your technical set up, the integration can take as little as 15 minutes. Please check the Integration Guide for the set up relevant for you.

Does my business qualify for HAQM Pay?

For business entities authorized to do business and having a physical presence in the United States, registration for HAQM Pay requires a US based phone number, credit card issued by a US based bank, checking account with a US based bank and your business taxpayer ID, EIN, or personal social security number. For non-US businesses, visit the HAQM Pay help page and select your country or region’s flag on the top right.

1See here for a list of items and situations not covered by the A-to-z Guarantee

2OptiFashion (Blickers) reported increasing conversion by 50%.

3 Soak&Sleep reported reducing cart abandonment by 67%.

*based on your suite of services and technical set up; one click integration is available for Stripe and Shopify customers. Direct integration into a self-hosted platform may require additional coding.