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How to get started with HAQM Pay

A step-by-step guide to help shoppers use HAQM Pay to shop and manage payments securely and easily.

As new online shops continue to pop up every day, there is a world of commerce available at our fingertips. Shoppers are now in need of convenience and security more than ever before. HAQM Pay allows you to purchase products from, and make donations to, third-party merchants and organizations around the world, simply using the payment methods already associated with your HAQM account. As a result, you can check out faster — say goodbye to pesky registration screens — with all of the security and reliability that HAQM offers.

How do shoppers sign up for HAQM Pay?

If you have an HAQM account…

We’ve got great news! You’re already signed up for HAQM Pay. There is no separate registration required to start using your HAQM account on partner sites. To get started, be sure to accept HAQM’s Conditions of Use and Privacy Notice when using HAQM Pay from a third-party site for the first time.

If you don’t have an HAQM account…

Not to worry, because when you click on HAQM Pay on any third-party website or app, you’ll be redirected to a sign-in page. Here, you can click on the link that reads, “Create your HAQM account.” Once your account is created, you’re ready to start using HAQM Pay.

Shopping with HAQM Pay in three easy steps

You can check out on tens of thousands of participating sites worldwide with HAQM Pay in three simple steps.

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  1. Click the HAQM Pay button

By selecting HAQM Pay as your payment method, you’ll avoid any additional account creation steps on the merchant site that may be necessary with other payment options.

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  1. Sign in

You’ll be prompted to sign in to your HAQM account, if you’re not already. Once you do, your account will be linked to the site’s checkout process.

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  1. Complete your purchase

You’re ready to finalize your purchase. Confirm the credit card and address details already stored in your HAQM account and complete your checkout. If you need to change your credit card or shipping address, you can easily update this information in your account on HAQM.com.

In addition to receiving an email from the merchant with the invoice, HAQM Pay will send you two emails — one notifying you that the payment has been authorized and a second one confirming the payment was completed.

But wait! There are more ways to use HAQM Pay

HAQM Pay also provides you with many useful features that can help speed up and simplify your online shopping experience.

Your address book

The address book stored in your HAQM account automatically populate during the HAQM Pay checkout process. You’ll be prompted for a one-click confirmation, or a few clicks to send your items elsewhere.

The A-to-z Guarantee

Shop confidently with HAQM Pay’s A-to-z Guarantee. Where applicable, this guarantee gives you the opportunity to receive full reimbursement for your purchase or cancel your authorized payment if you’re not getting what you paid for when making a transaction on a third-party site.

View your payments

HAQM Pay provides a single view of your orders and transactions. Follow these three easy steps to manage your payments:

  1. Go to HAQM Pay and click Sign in on top of the page, and then click Check your HAQM Pay orders.
  2. Sign in with you HAQM credentials.
  3. On the HAQM Pay Activity page, find the corresponding order or transaction, and then click Details & Support.

Viewing your order status

While you’re viewing order details, here is some context to help you understand various status stages when using HAQM Pay:

  • Pending, you haven’t been charged yet. Your payment is being processed.
  • Completed, you’ve been charged. Your payment was processed.
  • Canceled, you haven’t been charged. Your payment was canceled.
  • Suspended, you haven’t been charged. Your payment method was declined. You need to update your payment method to complete your payment. For more information, see Troubleshooting failed payments.

Ready to start using HAQM Pay on mobile, desktop, or tablet? Sign in and start shopping today.